Accessibility

We want exploring Dear Jupiter and asking for help to feel straightforward. If something on our website gets in your way, we would like to hear about it.

Tell us what happened

Use our contact form or email hello@dearjupiter.com with the subject “Website accessibility”. Describe the page or feature involved and what you were trying to do.

If helpful, include the page address and the browser, device or assistive technology you were using. Please only share information you are comfortable providing.

Ask for help another way

If a page or form is difficult to use, email us with your product or order question. Let us know what information or format would help, and we will discuss the available options with you.

Ongoing improvements

Accessibility is part of how we approach website improvements. Feedback helps us understand barriers and prioritize work. This page does not claim a particular certification or level of conformance.